Internet Policy

Accessibility

At HHSC, we are committed to making our websites accessible to all users. We test our websites using several tools and we review content regularly to ensure compliance with state (Texas Administrative Code Chapters 206 and 213) and federal laws (Section 508 of the Rehabilitation Act of 1973). Plus, we use best practices from the Web Content Accessibility Guidelines (WCAG) 2.0 Standards and the Section 508 Standards Update.

If you are a person with a disability and you are having problems accessing any of the content on this site, please contact:

Mike Moore, HHS Electronic Information Resource Accessibility Coordinator
Phone: 512-438-3431
People who are deaf or hard of hearing can use 711 or the relay service of their choice.
Email: michael.moore@hhsc.state.tx.us.

Please include the following in your email:

  • URL of the content that you are trying to access
  • The nature of the problem that you are encountering
  • Your contact information

Copyright/Disclaimer

The Texas Health and Human Services Commission (HHSC) provides information via this website as a public service. This site contains links to other sites.

All of the information provided is believed to be accurate and reliable; however, HHSC assumes no responsibility for any errors appearing in rules or otherwise. Further, HHSC assumes no responsibility for the use of the information provided.

Unless otherwise noted on an individual document, file home page, HHSC grants permission to copy and distribute files, documents and information for non-commercial use, provided that the information is copied and distributed without alteration.

Links

HHSC encourages organizations that link to this Internet site to comply with the provisions of the State Web Site Link and Privacy Policy, especially regarding protection of the privacy rights of individuals, and to make reasonable efforts to provide accessible sites.

What Site Owners May Not Do in Linking to State Agency Websites
Site owners may not:

  • Capture state agency pages within the site owner's frames.
  • Present state agency website content as that of the site owner.
  • Otherwise misrepresent the content of the state agency pages.
  • Misinform users about the origin or ownership of the content of the state agency website.

Any link to a state agency site should be a full forward link that passes the client browser to the state agency site unencumbered. The BACK button should return the visitor to the site owner's site if the visitor wishes to back out.

Security

For site security purposes and to ensure that the site remains available to all users, HHSC uses software to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes. Unauthorized attempts to upload information or change information on this site are strictly prohibited and may be punishable under the Texas Penal Code Chapters 33 (Computer Crimes) or 33A (Telecommunications Crimes).

Privacy Statement

As a public service, HHSC allows website users to electronically submit to the Commission certain forms and materials that may contain personal information. With a few exceptions, Texas privacy laws and the Public Information Act entitle persons who submit personal information to ask HHSC about the information collected on such forms, to receive and review their personal information, and to request that HHSC correct any inaccuracies in the personal information. HHSC's procedures for requesting corrections are in Title 1 of the Texas Administrative Code, sections 351.17 through 351.23.

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